1. General Information
At merrymieu.com, we prioritize customer satisfaction and quality. If an item does not meet your expectations, we offer a transparent and fair return & refund policy.bulk vapes Europe
2. Right of Withdrawal
According to applicable legal regulations, you have the right to withdraw your order within 14 days of receipt without providing any reason.
How to exercise your right of withdrawal:
Contact us via email at info@merrymieu.com and provide your order number along with details of your return request.
3. Returning Products
Conditions for returns:
We recommend using insured shipping to avoid loss or damage during the return process.
4. Refund Process
How refunds are processed:
Shipping costs are only refunded if the product is faulty or incorrectly delivered.
5. Defective or Incorrect Items
If your product is damaged or does not match your order, please contact us immediately at info@merrymieu.com. We will offer you a replacement or a full refund, including return shipping costs.
6. No Direct Exchanges
We do not offer direct exchanges. If you wish to order a different product, please return the original item and place a new order.
7. Complaints & Support
If you have any questions or issues regarding a return or refund, contact us at info@merrymieu.com – we are happy to help!
8. Policy Changes
BesteVape reserves the right to modify this return policy at any time. Any changes will be published on this page and will take immediate effect.
Contact: info@merrymieu.com